One dedicated IT operator - not a rotating ticket queue. Managed support for small businesses, help desk for teams, cloud setup, backup, onboarding new employees, virus cleanup, and every other IT task that used to require you calling a different vendor for each. Chicago-based, worldwide remote reach. Bilingual English + Polish. Free phone diagnostic - no upsell, no runaround.
Whether it's your home PC that's suddenly sluggish or your 12-person office that needs someone to actually understand its Microsoft 365 tenant — I handle it remotely. Fast, reliable, and delivered by one person who knows your setup and picks up when you call. No ticket queue. No junior tech reading a script.
Fifteen service areas covered under a single relationship. Whether you need one-time help or ongoing support, the setup is the same: you call me, I handle it.
Complete detection and removal of viruses, spyware, ransomware, adware, and browser hijackers. Post-cleanup I also harden the system — real-time protection, browser hygiene, DNS filtering — so the same category of threat doesn't come back next week.
Slow computer? I diagnose the real cause (usually not what you think) — bloated startup, background services, dying drive, thermal throttling, filesystem corruption. Then I actually fix it. Not a „registry cleaner" pretending to help.
Install, configure, and update your business or personal software correctly. License activation, first-run setup, integration with your existing tools. Includes complex apps like accounting software (QuickBooks, Sage), design suites (Adobe), or industry-specific programs.
Configure printers, scanners, all-in-ones, and other peripherals — connected to your computer, your network, or your cloud printing service. Drivers, IP setup, WiFi printer pairing, print queue troubleshooting. It'll actually work when you press Print.
Microsoft 365, Google Workspace, Dropbox Business, Zoom, Slack — full setup and migration. User provisioning, license management, shared drives/mailboxes, admin controls, MFA rollout. Your team collaborates securely from anywhere without the „who has access to what" chaos.
Never lose important files again. Automated backup to cloud (Backblaze, iDrive, cloud-provider native) plus local secondary copy. Recovery testing — because a backup you can't restore isn't a backup. Data recovery from failed drives, deleted files, corrupt systems.
Direct real-time screen access via TeamViewer or AnyDesk — you watch every step, keyboard and mouse stay yours the whole time. Most issues resolved in one 15-30 minute session. No shipping your computer anywhere, no waiting days.
Outlook, Thunderbird, Mail (macOS), Gmail, iCloud, Yahoo, custom IMAP/POP3. Setup, sync issues, corrupt PST/OST repair, migration between clients, mail server config for small business hosted email. Your inbox behaves.
Full support for Windows 7/8/10/11 and macOS (Intel + Apple Silicon M1/M2/M3). Updates, drivers, activation, system repair, upgrades, migration between OS versions, dual-boot setup. Also Linux (Ubuntu, Debian, Mint) if that's your thing.
Chrome/Edge/Firefox suddenly full of ads, redirects, or a homepage you didn't set? Unwanted toolbars? Fake „your PC is infected" popups? I clean it out — extensions, scheduled tasks, HOSTS file, DNS hijacking — and secure your browser so it stays clean.
Monthly retainer for small businesses (1-50 employees). Includes unlimited remote help desk, proactive monitoring, patch management, backup verification, security hardening, quarterly IT reviews. Predictable cost, one number for everything.
Not sure if your current setup makes sense? I audit what you have, tell you honestly what to keep, what to change, and what's just costing you money for nothing. Recommendations aligned with actual business goals, not vendor commissions.
New hire? I set up their computer (new or existing), configure email, install required software, provision cloud accounts, set access permissions, walk them through security basics. Usually 30-60 min per employee. Great for remote-first companies scaling up.
Dedicated help desk for your team — employees call or text one number for any tech issue. Password resets, printer problems, software questions, „email won't work" — resolved quickly so your team stays productive instead of fighting technology.
Just got a new PC or Mac? I set it up remotely — transfer your files from the old one, install your apps, configure settings, migrate email and cloud accounts, set up backup, remove bloatware. You start using it fully configured, not fighting the „set up your Microsoft account" wizard.
Available 7 days a week — call or text and describe your issue. I'll call back within the hour with a plan and a quote. No hold music, no on-site visit needed, no ticket number.
Technical depth plus fast response plus personal accountability. Remote IT support you can actually count on — 7 days a week, 24 hours a day, one operator who knows your setup.
You call, I answer. Not a call center. Not a rotating pool of technicians who each need to relearn your environment. Same person, same phone number, same accountability for the entire relationship.
Founded April 1, 1995 — three years before Google existed. I've supported Windows since 3.1, macOS since PowerPC, networks since dial-up. Every generation of every technology. When something breaks, I've usually seen it before.
Encrypted remote connections (TeamViewer/AnyDesk, AES-256, one-time codes). Strict access protocols. NDAs on request for sensitive business clients. You see every action I take on your screen. Session ends, access ends. Zero backdoors.
Text or call, usually reach me within minutes. If I'm on another call, callback within the hour for anything urgent. Managed clients get priority queue — under 30 minutes for outages. Weekend and evening support included, not extra.
Native both. Chicago has one of the largest Polish-American populations in the US, and I'm one of very few IT professionals serving both language groups at fully native level. Family in Poland with computer trouble? I can call them directly in Polish.
No office rent to pass along, no sales team, no shareholder returns. Prices reflect actual work, not vendor markup. Small business managed IT starts at $150/month — a fraction of what MSPs quote for equivalent scope.
Whether it's a home computer that needs tuning or a small business that needs someone to actually manage its IT — call or text. Free phone diagnostic. Remote fixes usually same day. Chicagoland local visits available. English + Polish.