Computer misbehaving? Call or text. In a few minutes on the phone I'll figure out what's going on, tell you how long it'll take and what it costs. Initial phone diagnostic always free. Most problems I fix remotely via TeamViewer or AnyDesk - whether you're in Chicago, Toronto, London, Berlin, Sydney, or Warsaw. Chicagoland clients also get in-person visits by appointment.
Over 90% of typical computer problems can be solved without physically touching the hardware — through a secure remote connection. No leaving the house, no driving the computer to a shop, no waiting a week for it back.
Instead of filling out forms and waiting three days for a response — you just call or text. In 2-5 minutes I'll know what's going on and what can be done.
You write or call. You describe what's happening — „computer runs slow", „won't boot", „email won't send", „forgot my password", whatever it is. No complicated descriptions, no technical jargon.
After the call I already know whether the problem can be fixed remotely, how long it'll take, and what it costs. Phone diagnostic always free. No surprises.
Repair immediately (if you're free and it's urgent) or at a specific time (morning/evening — I adapt to your timezone).
Via text or email — a link to TeamViewer or AnyDesk (your choice). You click, enter a short one-time code, and we're connected. Zero permanent install.
Not just the main issue — while I'm in there, I look over the rest of the system. If I spot other problems (too many plugins, outdated drivers, security gaps) I flag them for you and fix in the same session (if you want).
After the session I email a short summary of what I did plus an invoice (for business). Payment via PayPal, Zelle, Wise, card, or BLIK for Poland clients. Zero hidden fees.
Many clients hesitate the first time at „letting someone into my computer over the internet". I get it. Here's exactly how it works — and why it's safer than letting a repair technician into your home.
You open TeamViewer or AnyDesk (portable, no install). The program shows you an ID and a one-time password. You give them to me over the phone. Without that code I see nothing.
Your screen is yours. You see every click, every window I open, every command I type. You can end the session at any moment with one click.
Even during a remote session you keep full control — you can take back the mouse, interrupt anything I'm doing, close a window. I help, you decide.
Session ends — connection drops. The one-time code stops working. No backdoors, no „permanent trust." Next time you generate a fresh code from scratch.
TeamViewer and AnyDesk use full 256-bit AES encryption — the same standards banks use. Nobody „in between" can spy on the session.
I don't move files off your computer without asking. If I need to look somewhere („let me see what's on your desktop") I always ask first. Your privacy 100%.
You don't need to live in Chicago. You don't need to live in the US at all. Remote help works exactly the same whether you're in Toronto, London, Sydney, Berlin, Amsterdam, or Reykjavík.
Nationwide remote support across all 50 states and territories. All timezones. Windows/macOS/Linux repair, Office 365, Google Workspace, small business IT, home user help. Native English + Polish for the US Polish-American community.
Toronto, Vancouver, Calgary, Montreal, Ottawa and everywhere else. Full remote support in English or Polish. Windows repair, malware removal, VPN for remote work, cloud sync, cross-border business setup.
Support for professionals and Polish community across the UK and Ireland — London, Manchester, Birmingham, Dublin. Windows fixes, Office 365 config, VPN for remote work, data recovery, help with UK online banking (Barclays, HSBC, Lloyds, Monzo).
Sydney, Melbourne, Brisbane, Perth, Auckland. 24/7 availability across all timezones. Advanced malware removal, system configuration, remote work optimization. Bilingual EN + PL support.
Poland, Germany, Austria, Switzerland, Netherlands, Belgium, Luxembourg, Denmark, Sweden, Norway, Finland, Iceland, France, Spain, Italy — full remote support. Multi-language environments. VPN, cloud sync, secure office setup.
Philippines, Sri Lanka, UAE, Israel, South Africa, Mexico, Brazil — wherever there's internet, I can help. Sessions scheduled around your timezone.
Chicagoland Northwest Suburbs clients get the added option of in-person visits by appointment. When a problem can't be fixed remotely (dead device, WiFi completely down, physical part replacement, spilled liquid) — I just drive over.
Always free — 2-5 minutes on the phone, we figure out what's going on and what can be done. Sometimes you don't even need paid repair — just advice.
$40-80 per session (15-30 minutes).
Most problems (viruses, slow computer, configuration, email) fit in this range.
+$40 travel + hourly labor on-site.
Only for clients in Mount Prospect + Northwest Suburbs.
$80-150 (deleted files, formatted drive, corrupt OS).
Diagnostic free first, then quote before any work.
$60 per hour — one-on-one training in English or Polish. Windows for seniors, iPhone/Android, Office, security, cloud. Adapted to your pace.
From $150/month — remote support + on-site visits when needed (Chicagoland businesses), backup, monitoring, cybersecurity. Flexible terms.
💳 Payment: PayPal, Stripe, Zelle, Wise, card. For Poland clients also Revolut/BLIK. All in USD with automatic conversion to CAD/GBP/EUR/PLN/AUD. Invoice in EN or PL.
Before you drop $3-5K on a new machine, it's worth thinking about whether you actually need the top-tier configuration. Below are practical tips from someone who's configured computers for hundreds of clients over 31 years.
The system drive must be SSD (ideally NVMe). Most important upgrade — an older setup with SSD outperforms a new setup with HDD. Secondary drive for big files (photos, video) can be a spinner if you want to save.
Modern multi-core CPU. Intel Core i5/i7 or AMD Ryzen 5/7. Base clock above 2.5 GHz. Don't buy the lowest Core i3 or Celeron — you'll regret it in a year.
8 GB is absolute minimum for Windows 11 (and just barely). Realistic 2026 minimum is 16 GB — browsers, Teams, Office, Photoshop, all at once. More = better multitasking.
Only if you do graphics, video, gaming, editing. For office work and web browsing, integrated is plenty. Don't pay for GTX/RTX if you won't use it.
Hinges, cooling, power supply quality, keyboard, screen. This is what determines longevity. Cheap „bargain" laptops often have weak hinges — after a year the screen „wobbles", after two it falls out of the frame.
Call before you buy. I'll tell you if the config makes sense, where to buy at best price (US: Micro Center, Best Buy, Amazon, refurbished Dell/Lenovo). Send me a link — I'll check it and advise.
Not every problem can be fixed remotely. Below are the most commonly reported issues with a quick diagnosis — green ✓ = usually yes, I do this remotely. Red ✗ = usually requires a visit (physical part replacement, spilled liquid, dead hardware).
2-5 minutes on the phone and you know what can be done. Diagnostic free. Remote repair usually same day. Chicagoland — in-person by appointment. Rest of the world — remote in your timezone. 31+ years of experience. English + Polish.