Industries · Real Estate · Settlement

Title & Settlement Websites - Trust at Every Closing

Chicago-area title companies and settlement agents: your website is your first defense against fraud and your best client experience. GLBA-compliant. ALTA Best Practices. Wire fraud prevention built in. Secure document portal. Multi-party escrow ready.

⚜ Plain English · Quotable
GLBA (Gramm-Leach-Bliley Act) requires title companies to protect buyer and seller nonpublic personal information through documented privacy practices and a comprehensive information security program. ALTA Best Practices is the industry standard for security, wire fraud prevention, and business continuity. Media Express builds GLBA + ALTA-compliant websites for Chicago-area title companies with secure document portals, wire fraud prevention, and multi-party escrow ready features.
🔐 What We Build for Title & Settlement

Trust at every stage.

A title company or settlement agent website is the face of your transaction. Each component serves security, fraud prevention, and client confidence.

📄
Secure Document Portal

MFA-protected. Buyers, sellers, lenders, agents all upload/download documents safely. Audit trail of every access and modification logged.

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Wire Fraud Prevention

Clear warning on closing documents: "Verify wiring instructions by phone with our office." ALTA-compliant protocols. Email footer warnings for all communications.

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GLBA Privacy Notice

Mandated by federal law. Public on website + delivered to buyers and sellers. State title regulations + Illinois PIPA overlay. Opt-out procedures documented.

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Encrypted Communication

All sensitive data (NPI, document transfers) encrypted at rest + in transit (HTTPS + TLS). MFA on all admin access. No plain-text PII in email.

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Audit Logging

Every document upload, portal login, file access logged with timestamp. Queryable for compliance audits and fraud investigations. Retained per state title law.

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Bilingual (EN/PL)

Chicago's Polish-American real estate sector deserves websites in both languages. Portal, Privacy Notice, closing checklists, wire fraud warnings all bilingual.

⚜️ Compliance Framework

We cover all layers.

GLBA + ALTA Best Practices + state title regulations + wire fraud prevention. Audit-ready at every level.

✓ Frameworks We Build For

Federal + Industry + State

  • GLBA (Gramm-Leach-Bliley Act) — Privacy Rule + Safeguards Rule + client data protection
  • ALTA Best Practices — Information security, cybersecurity, wire fraud prevention, business continuity
  • Wire Fraud Prevention — Documented protocols, phone verification, secure wiring instruction delivery
  • State Title Regulations — Illinois + multi-state title laws, escrow account security, data retention
  • Multi-Party Escrow Security — Secure portal for buyers, sellers, lenders, agents with MFA and audit logging
  • Document Security — Encrypted upload/download, metadata preservation, version control, audit trail
⚜️ How We Help

The 5-step title company readiness path.

Structured, phased approach. Clear pricing at every step. Audit-ready at handoff.

1
Compliance Assessment (Free)

30-minute call. We identify your GLBA scope, ALTA alignment, wire fraud prevention gaps, state title requirements, and security posture.

2
Portal + Document Architecture (2-3 weeks)

Design secure document portal, wire fraud prevention flows, GLBA Privacy Notice, multi-party access control. Scope + roadmap + fixed price.

3
Build & Deploy (4-6 weeks)

GLBA-compliant website. Secure document portal with MFA. Wire fraud warnings on all closing docs. Audit logging live. ALTA alignment documented.

4
Staff Training & Playbooks (ongoing)

Wire fraud prevention procedures. Portal operations guide. Breach notification workflow. Closing attorney communications. Documentation for state regulatory exam.

5
Annual Review & Retainer (ongoing)

Annual risk assessment. Policy updates as ALTA guidance evolves. Training refresher. Retainer support for security incidents + compliance questions.

💰 What It Costs

Fixed pricing at every phase.

Foundation for small offices. Full program for growing title companies. Ongoing retainer to stay compliant and competitive.

Foundation
Website + GLBA
$7,000 – $16,000
One-time, 4-6 weeks
  • Compliance-ready website
  • GLBA Privacy Notice (public + delivered)
  • Wire fraud prevention (website warnings)
  • Basic secure form + document upload
  • ALTA Best Practices alignment
  • Staff training kit
Ongoing Retainer
Managed Compliance
$1,500 – $5,000/mo
Recurring, month-to-month
  • Quarterly compliance reviews
  • Annual risk assessment
  • Policy + Privacy Notice updates
  • Training + tabletop exercises
  • Incident response support 24/7
  • Board-level reports
  • Portal security monitoring

Above are typical Illinois market rates. Media Express pricing is more accessible — we build once and reuse across title companies, so you don't pay for someone else's discovery work. Contact us for a personalized quote based on your transaction volume and service area.

⚜ Free Consultation →
❓ Common Questions

FAQ.

How to prevent wire fraud on the website?

Wire fraud prevention starts on your website: (1) clear warning on all closing documents that wiring instructions must be verified by phone with your office directly; (2) never email wiring instructions or send them through forms without phone verification; (3) client portal with MFA to store verified instructions; (4) email footer warning buyers to verify all wire instructions by phone before sending funds. ALTA Best Practices requires documented protocols.

GLBA for title companies — what does that mean?

GLBA applies to title companies because they collect and store nonpublic personal information (NPI) about buyers, sellers, lenders, and properties. You must protect NPI through documented privacy practices and a comprehensive information security program. FTC enforcement is active since 2023.

Multi-party escrow communications — how do we secure that?

Escrow transactions involve multiple parties (buyer, seller, lender, agent, surveyor, inspector, etc.). All communication must be secure: (1) secure client portal with MFA for each party to upload/download documents; (2) encrypted email for sensitive information; (3) phone verification for critical instructions; (4) audit logging of all access and modifications; (5) data retention policies per state title law.

What is ALTA and why does it matter?

ALTA (American Land Title Association) publishes Best Practices — industry standard guidelines for title company security, ethics, and operations. ALTA Best Practices cover information security, cybersecurity, wire fraud prevention, and business continuity. Title companies that adopt ALTA standards gain competitive advantage and regulatory favor.

Do we need SOC 2 if we are a smaller title company?

GLBA and ALTA compliance are mandatory for all title companies. SOC 2 is optional but increasingly requested by lenders, larger real estate firms, and regulators. Start with GLBA + ALTA foundation; SOC 2 is a natural next step for competitive advantage.

Can we serve multilingual clients without extra compliance?

Yes. GLBA + ALTA apply the same to all clients regardless of language. We build bilingual (EN/PL) title company websites with Privacy Notices, document portals, wire fraud warnings, and closing checklists in both languages. Chicago's Polish-American real estate market is large and important.

Ready to build a closing experience that prevents fraud and earns trust?

Take the free compliance audit. Instant report with your GLBA scope, ALTA alignment, wire fraud prevention gaps, state title requirements, and a roadmap to secure operations.

Media Express LLC · Chicago IL · Est. 1995 · Independent · 31+ years
Media Express LLC prepares title companies and settlement agents for GLBA + ALTA Best Practices + state title compliance readiness. Media Express does not conduct formal title industry audits (performed by state regulators or underwriters) or provide legal counsel on wire fraud procedures. For regulatory guidance, consult with your state title regulator or a real estate compliance attorney.