Industries · Financial Services · Banking

Community Bank & Credit Union Digital Presence - Compliant, Secure, Modern

Chicago-area community banks and credit unions need websites that serve members, meet regulators, and scale with growth. GLBA-compliant, FFIEC IT Handbook ready, bilingual (EN/PL) for Polonia. Member portal. MFA. PCI-DSS audit-ready.

⚜ Plain English · Quotable
GLBA (Gramm-Leach-Bliley Act) is the federal law requiring banks and credit unions to protect member nonpublic personal information. FFIEC IT Handbook is the technical framework for compliance, focusing on security governance, access control, encryption, and monitoring. PCI-DSS applies if you handle payment cards. Media Express builds GLBA + FFIEC-compliant websites for Chicago-area community banks and credit unions, with bilingual support for Polish-American member bases, secure member portals, and audit readiness.
🏦 What We Build for Banks & Credit Unions

Compliance-ready digital presence.

A community bank or credit union website must serve members, meet regulators, and scale with growth. Each component is designed for audit readiness and member trust.

🔐
Secure Member Portal

MFA-protected, encrypted. Members check accounts, transfer funds, access statements. Full audit trail logged for regulators.

📋
GLBA Privacy Notice

Mandated by federal law. Public on website + delivered to members. State-specific overlays (Illinois PIPA). Opt-out procedures documented.

💳
PCI-DSS Hosting

If you process cards, hosting meets PCI-DSS requirements. Encryption, monitoring, audit logging, firewall rules, penetration testing.

🌍
Bilingual (EN/PL)

Chicago's Polish-American banking community deserves websites in both languages. Privacy Notice, portal, forms, all bilingual.

📊
Audit Logging

Every login, transaction, admin action logged. Queryable for regulatory exams. Time-stamped records for 7 years.

🚨
Incident Response Ready

Breach notification workflow. Contact templates. Board reporting procedures. Exam-ready playbooks.

⚜️ Compliance Framework

We cover all regulatory layers.

GLBA + FFIEC + PCI-DSS + state banking rules + NCUA (for credit unions). Exam-ready at every level.

✓ Frameworks We Build For

Federal + State + Industry Standards

  • GLBA (Gramm-Leach-Bliley Act) — Privacy Rule + Safeguards Rule + Pretexting provisions
  • FFIEC IT Handbook — Security governance, access control, encryption, monitoring, incident response
  • PCI-DSS — If you process payment cards, hosting meets all 12 requirements
  • NCUA Security Program — For credit unions, mandatory security guidelines
  • State Banking Regulations — IL, MI, WI, IN state-specific financial privacy rules
  • Member Portal Security — MFA, encryption, audit logging for compliance exams
⚜️ How We Help

The 5-step banking readiness path.

Structured, phased approach. Clear pricing at every step. Exam-ready at handoff.

1
Compliance Assessment (Free)

30-minute call with your CFO/IT director. We identify GLBA scope, FFIEC alignment, PCI-DSS need (if applicable), state overlay requirements, and top gaps.

2
Website + Portal Architecture (2-3 weeks)

Design GLBA Privacy Notice, member portal layout, PCI-DSS hosting specs, audit logging, bilingual support. Scope + roadmap + fixed price.

3
Build & Deploy (6-8 weeks)

GLBA-compliant website. Secure member portal with MFA. PCI-DSS hosting (if needed). Audit logging live. FFIEC alignment documented.

4
Staff Training & Exam Prep (ongoing)

Incident response tabletop. Password management training. Breach notification workflows. Regulatory exam checklists. Documentation for auditors.

5
Annual Review & Retainer (ongoing)

Annual risk assessment. Policy updates as FFIEC guidance evolves. Ongoing training. Retainer support for incident response + compliance questions.

💰 What It Costs

Fixed pricing at every phase.

Foundation for smaller credit unions. Full program for growing banks. Ongoing retainer to stay exam-ready year-over-year.

Foundation
Website + GLBA
$8,000 – $18,000
One-time, 4-6 weeks
  • Compliance-ready website
  • GLBA Privacy Notice (public + delivered)
  • Basic member portal (login only)
  • Audit logging setup
  • Staff training kit
  • Bilingual (EN/PL) site + portal
Ongoing Retainer
Managed Compliance
$2,000 – $6,000/mo
Recurring, month-to-month
  • Quarterly compliance reviews
  • Annual risk assessment
  • Policy + Privacy Notice updates
  • Training + tabletop exercises
  • Incident response support 24/7
  • Board-level reports
  • Exam preparation support

Above are typical Illinois market rates. Media Express pricing is more accessible — we build once and reuse across financial institutions, so you don't pay for someone else's discovery work. Contact us for a personalized quote based on your bank or credit union's size and member base.

⚜ Free Consultation →
❓ Common Questions

FAQ.

Which regulations apply to community banks?

GLBA (Gramm-Leach-Bliley Act) is mandatory for all banks and credit unions. FFIEC IT Handbook provides the technical framework. PCI-DSS applies if you process payment cards. Your regulator (OCC for national banks, state banking authority, or NCUA for credit unions) sets specific requirements.

How to serve bilingual Polish-American customers?

GLBA + FFIEC apply the same to all customers. We build bilingual (EN/PL) banking websites with Privacy Notices, member portals, and forms in both languages. Chicago's Polish-American banking sector is a strong fit for our expertise.

Website + core banking integration — how complex?

Depends on your core system. We design compliant website architecture and provide integration guidance for Fiserv, Jack Henry, Temenos, or your provider. Full integration typically involves 8-12 weeks and is a separate engagement from website build.

Do we need SOC 2 if we are a small credit union?

GLBA and FFIEC compliance are mandatory for all banks and credit unions. SOC 2 is optional but increasingly requested by regulators, members, and potential partners. Start with GLBA/FFIEC foundation; SOC 2 is a natural next step.

What about PCI-DSS if we handle cards?

PCI-DSS is mandatory if you store, process, or transmit payment card data. We build websites meeting PCI-DSS hosting requirements (secure servers, encryption, monitoring, audit logging). Core payment processing typically stays with your processor (Fiserv, Jack Henry, etc.) and is their responsibility to maintain PCI-DSS certification.

How long does FFIEC readiness take?

Foundation (website + Privacy Notice + GLBA alignment): 4-6 weeks. Full FFIEC IT Handbook alignment: 8-12 weeks phased. Ongoing program: 2-6k/month retainer. Time depends on your current technology state and member portal complexity.

Ready to build a member experience your examiners will respect?

Take the free compliance audit. Instant report with your GLBA scope, FFIEC alignment, PCI-DSS need (if applicable), state overlay, and a clear roadmap to exam-ready operations.

Media Express LLC · Chicago IL · Est. 1995 · Independent · 31+ years
Media Express LLC prepares community banks and credit unions for GLBA + FFIEC IT Handbook + PCI-DSS compliance readiness. Media Express does not conduct formal regulatory examinations (performed by OCC, state banking authority, or NCUA) or serve as a compliance officer. For regulatory guidance, consult with your federal or state examiner.